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Comment les community managers de l'industrie du jeu peuvent-ils se prendre en charge ?


Our Charity Manager, Sarah, recently spoke to GIBiz on the importance of mental health training within the games industry, especially for Community Managers.

Sarah Sorrell

So, how can community managers within the games industry practice self care, set boundaries, create psychologically safe work cultures and welcome imperfection?

Sarah dives into the fundamentals of why community managers seem to have the most endless remit of all within the games industry, and why mental health training course brings together key techniques in supporting yourself within this role. At the moment, we’re on our second round of training Community Managers free of charge in managing their mental health. You can read more about the course, and our achievements at this page.

There are many steps that people working within the industry can take, within the community-focused role, to help set effective boundaries, provide opportunities to learn, achieve balance and connect with others in the same situation, and it doesn’t just come down to the Community Manager to implement these changes.

Sarah talks about the importance of those in senior positions to support their Community Managers, and how setting the precedent of a healthy work life balance is imperative to fostering a safer workplace culture.

The evidence is that many organisations struggle to create and sustain a culture where people feel okay speaking truth to power — disagreeing with the boss can still carry negative consequences. Senior leaders need to step up and take genuine responsibility for creating cultures that empower diversity of opinion and ideas.

It’s also vital to become self-aware, with what might be causing your stress, change of mood, or even in decision-making. We must welcome imperfection to embrace what is it to be a person, rather than a robot, and by moving away from a perfectionist mindset, we can be kinder to ourselves as well.

If you’re interested in reading up more about the tips that CMs can take on board regarding their mental health, and how workplaces can support them, check out the rest of the article over at Games Industry Biz.

Read the GI Biz article here.